How Long Does Shipping Take?

Shipping will depend on the shipping option you select at checkout. Standard Shipping usually takes 4-7 business days. Express Shipping will take 1-3 business days. 

Can I cancel my order? 

Cancellation of orders happen when you enter the wrong shipping address, when you order the wrong item, or simply when you do not want the item anymore. If there is something wrong then please fill out the form at our contact page and send it out to us as soon as you can. We usually ship our items out as fast as we can to satisfy our customers, so if you did make an error, please be quick to notify. There is only little we can do once your item is already shipped out. 

Do I receive Tracking with my Order?

Yes, all purchases will receive a tracking number after your order. It will be automatically emailed to you few moments after you complete your purchase.

I didn't receive a tracking number with my order, how come?

All tracking numbers are sent automatically to the email you enter at the checkout. If you have not received a tracking number within 24 hours of ordering, it means that you entered in the wrong email address. If this happens, please email us and we will personally email you the tracking number to your correct email.

Can I return or exchange my item?

We accept returns for up to 7 days after your tracking number tells us that your product has been delivered. For more info you can Contact Us and we will do everything we can to solve the problem and have you satisfied with your order. Please notify us before you mail your product back to us. 

Can I shower with my Jewelry? 

No, our jewelry is not waterproof. Please take care of the jewelry well and try not to shower, swim, or exercise with them on.

What is the length of the chains on the necklaces and chokers?

The chains of our necklaces and chokers all have different lengths and they all come in different sizes but most of our jewelry are adjustable and they are guaranteed to fit anyone. For more accurate information and sizing, please fill out our form on the Contact Us page and we will get back to you in less than 24 hours with pictures and specific length sizes.


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